A standard charge of £3.00 applies on orders for UK delivery that are under £15.00.
We use a variety of methods to deliver your order. Small parcels and inexpensive items are sent by 1st class post. Orders over £100 are sent by Royal Mail Recorded Delivery. Orders over £250.00 are sent by Royal Mail Special Delivery.
Please allow up to five working days for delivery of your order to a UK address. Where possible we aim to dispatch your order within 24 hours (on week days and subject to stock availability). If there is to be any considerable delay in dispatching your order you will be contacted by email to the email address you provided when placing your order. We cannot be held responsible if the email address you provided when placing your order is incorrect, if your email is down, or for late delivery due to bank or public holidays or postal strikes.
For security purposes and fraud prevention the name and address specified on your first order must be the name and address of the card holder. We cannot be held responsible if your order is cancelled or delivery of your order delayed due to this information being incorrect.
International Delivery Options
Sorry, we do not offer international delivery.
Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items by post within 7 working days of receipt of your goods.
Ship your item back to Us
Please remember to ensure that the item you’re returning is repackaged with all elements. If you do not supply adequate delivery instructions or if delivery is refused, we may cancel your order and retain the products. In this event we will refund you the price of the products, but the delivery charges incurred are non-refundable. If you have any problems with your delivery or the products you have received, you must notify us in writing within 7 days of the delivery date. We will not be liable for any loss or damage if notification is received after 14 days of the delivery date.
To inform us of any problems please call 01777 705976
Or write to: Bridgegate Cycles, 33 Bridgegate, Retford, DN22 7UX
Or use our Contact Form.